Operated by 1599739 Ontario Inc.
Last Updated: April 23, 2026
At On the Water Designs, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data.
1. Information We Collect
We collect information necessary to provide our products and services, including:
- Contact Information: Name, email address, phone number, and delivery/installation address.
- Payment Information: Credit card details are processed via PCI-compliant encrypted tokens. We do not store raw credit card numbers.
- Site Data: Photos and technical specifications of your waterfront. We ensure photos focus on the shoreline and avoid including individuals or dwelling interiors.
- Communication Logs: We may record phone calls for quality assurance and training purposes.
2. Mobile Messaging & Texting
1599739 Ontario Inc sends text message updates and responses to manufacturing customers about pricing and products offered at www.onthewaterdesigns.com.
- Usage: We use information you provide to send and respond to your mobile messages. This includes sharing it with platform providers, phone companies, and other vendors who help us deliver messages.
- Third-Party Sharing: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are exempt from this.
- Disclosure: We may disclose information to satisfy legal, regulatory, or governmental requests, avoid liability, or protect our rights or property.
- Scope: This section applies to your use of the Text Message Service and doesn’t modify our general Privacy Policy, which governs our relationship with you in other contexts.
3. How We Use Your Information
Beyond mobile messaging, your data is used to:
- Provide quotes, conduct site inspections, and complete installations.
- Marketing: Send seasonal maintenance tips. You may opt-out at any time by replying directly to these emails or texts.
- Retargeting: Use cookies to provide relevant advertising after you visit our website.
4. Data Sharing & Third Parties
We do not sell your personal information. We share necessary data (contact info and site photos) with our authorized installation partner to facilitate the setup of your docking system. These partners are prohibited from using your data for their own marketing.
5. Data Retention & Security
- Security: Client data is stored within our secure CRM and Google Drive systems, with access restricted to authorized personnel.
- Retention: Technical property data and photos are kept indefinitely to assist with future service requests, warranty claims, or structural upgrades.
6. Your Rights & Opt-Outs
- Cookies: By using our website, you consent to our use of cookies. You may disable cookies via your browser settings.
- Data Requests: To request a copy of your data or its deletion, contact info@onthewaterdesigns.com.
- Marketing Opt-Out: Reply “STOP” to any text message or “Unsubscribe” to any email to be removed from our marketing lists.
7. Contact Us
Privacy Officer: On the Water Designs